Terms & Conditions

Effective date · 21 July 2026

1. About us

1.1. We are EFS Film School (“EFS Film School”, “we”, “us”, “our”) — an independent school dedicated to the study and practice of personal, experimental, and alternative approaches to filmmaking.

1.2. We operate www.efsfilmschool.com (the “Website”), through which we offer the educational services described on the Website.

1.3. To contact us for any purpose connected with these Terms, please email info@efsfilmschool.com.

1.4. These Terms were last updated on 21 July 2026 and are the current and valid version. Purchases made before this date are governed by our previous Terms and Conditions of 24 February 2024, which remain available on request.

1.5. Our Privacy Policy explains how we handle personal information. It is available on the Website, is provided with your order confirmation, and should be read alongside these Terms.

1.6. The name EFS Film School, together with related names, marks, emblems, and images, is the property of EFS Film School. © 2026 EFS Film School. All rights reserved.

2. These Terms, and how you accept them

2.1. These Terms apply to every purchase, registration, booking, or reservation of any Course (as defined in section 3) made through the Website, and constitute a legal agreement between you (“you”, “your”) and EFS Film School.

2.2. By purchasing, registering for, reserving, or booking any course, masterclass, mentoring arrangement, event, or other educational service through the Website — including by completing checkout and payment — you confirm that you have read, understood, and agreed to these Terms. You accept these Terms when you place your order; the contract itself is formed as described in section 4. No separate document needs to be signed or returned.

2.3. If you do not agree to these Terms, you must not register for or purchase any Course.

2.4. We may revise these Terms from time to time. The version published on the Website at the time of your purchase is the version that governs that purchase.

2.5. By purchasing, you confirm that you are at least 18 years of age, that you have the legal capacity to enter into a binding contract, and that you are authorised to use the payment method you provide.

3. Our Courses and formats

3.1. “Course” means any educational service offered through the Website, including:

• Self-Paced Online Courses — pre-recorded courses, accessed through the Website and studied at your own pace;
• Live Online Courses — courses taught live over the internet on scheduled dates;
• Onsite Masterclasses — intensive in-person courses held at the venue and on the dates stated on the relevant Website page;
• Mentoring — one-to-one sessions arranged individually between you and EFS Film School;
• any other event or educational service described on the Website.

3.2. The description, dates, duration, venue (where applicable), and price shown on the relevant Website page at the time of your purchase form part of your contract with us.

3.3. From time to time, complimentary materials (for example, film downloads) may accompany an enrolment as a gift. Gifts have no monetary value and are non-refundable and non-exchangeable; they do not form part of the paid Course. We may vary or withdraw a gift for future enrolments, but a gift already granted with your enrolment will not be withdrawn.

4. How the contract is formed

4.1. When you complete checkout on the Website, you make a binding offer to purchase the selected Course.

4.2. The contract between you and us is concluded when, following successful payment, we send you an order or enrolment confirmation by email.

4.3. In exceptional cases we may decline or cancel an order before the Course begins — for example, where payment has failed, where a Course has reached capacity, where a listing contained an obvious error (including an obviously incorrect price), or where stated prerequisites are not met. In any such case we will notify you and refund any payment in full.

4.4. We reserve the right to decline any registration at our reasonable discretion before the contract is concluded; in that case any payment is refunded in full.

4.5. A registration is personal to you. It may not be transferred, resold, or assigned to another person without our prior written consent.

4.6. Any variation of the contract after it is concluded is effective only if confirmed by us in writing (email suffices).

4.7. The contract, together with these Terms and the documents referred to in them, constitutes the entire agreement between you and us in respect of the Course purchased.

5. Fees and payment

5.1. All fees (“Fees”) are stated in euros (EUR) and, where applicable, are inclusive of value added tax.

5.2. Payment is made at checkout using the methods offered on the Website, which currently include credit and debit card, Apple Pay, Google Pay, and Link (processed by Stripe), instalment payment (provided by Klarna, whose own terms govern the instalment arrangement), and PayPal. We do not require payment by bank transfer.

5.3. Access to, and participation in, any Course is conditional on payment of the Fees in full or, where instalments are offered, on an approved instalment arrangement.

5.4. Mentoring has no fixed rate. Mentoring fees are agreed individually in advance, according to format and duration, and are confirmed by email before sessions begin; payment is made as agreed in that confirmation.

5.5. Changes to our published Fees apply to future purchases only and never to a contract already concluded.

5.6. If you believe a charge is incorrect, please contact us at info@efsfilmschool.com before raising a dispute or chargeback with your payment provider — almost every issue can be resolved directly and quickly. We reserve the right to contest chargebacks that are made without merit and to suspend access to Courses while an unfounded dispute is outstanding.

6. Access and delivery

6.1. Self-Paced Online Courses. Access is granted through your account on the Website immediately upon successful payment. Your licence continues for the lifetime of the course on our platform — that is, for as long as we continue to operate the course. If we ever permanently retire a course, we will give you reasonable advance notice and a reasonable period in which to complete it.

6.2. Live Online Courses.

6.2.1. Sessions take place live on the scheduled dates communicated on the Website and by email. You are responsible for a suitable device, software, and internet connection; a failure of your own equipment or connection is not a failure of delivery on our part.

6.2.2. Session recordings. Each live session is recorded by EFS Film School. Following each session, the recording is made privately available to students enrolled in that course, for a period of seven days, after which access expires and the recording may be removed. By enrolling in a Live Online Course you consent to sessions being recorded, and you acknowledge that recordings may contain the voices, images, questions, comments, and contributions of other participants, made available to fellow enrolled students under the same conditions of restricted access. If you prefer not to appear in recordings, you may participate with your camera and microphone off and ask questions privately.

6.2.3. Access is strictly personal. Any link, password, credential, or other means of access to a recording is provided to you alone, for your personal educational use during the access period. It must not be shared, forwarded, published, reproduced, distributed, uploaded elsewhere, or made accessible to any third party in any form.

6.2.4. Recordings are Course Content within the meaning of section 9 and are protected accordingly. You must not download, copy, screen-record, redistribute, republish, or otherwise reproduce any recording, in whole or in part, unless we have expressly authorised it in writing. A breach of clause 6.2.3 or this clause constitutes serious misconduct under section 8, entitling us to immediate removal without warning or refund, without prejudice to any further remedy.

6.2.5. You are responsible for viewing each recording within its seven-day access period. We are under no obligation to extend access where a recording was not viewed in time, though we may choose to do so at our sole discretion.

6.2.6. Recordings are a supplementary facility provided to give enrolled students flexibility; they are not a guarantee that every element, discussion, or moment of a live session will be captured or captured perfectly, and an imperfection or failure in the recording of a particular session does not constitute a failure in the delivery of the course.

6.2.7. We may change the hosting platform, delivery method, access system, or any other technical infrastructure at any time, without affecting your entitlement to the seven-day access period described above.

6.3. Onsite Masterclasses. Masterclasses take place at the venue and on the dates stated. You are responsible for your own travel, accommodation, appropriate travel and medical insurance, and any visa required to attend. You agree to observe the rules of the venue.

6.4. Mentoring. Sessions are scheduled by mutual agreement. Either party may reschedule a session with at least 48 hours’ notice, and each session may be rescheduled at most once. A session missed without the required notice, or not attended following its permitted reschedule, is forfeited and is neither repeated nor refunded. If we must cancel a session, or reschedule it more than once, you may choose either another mutually acceptable date or a refund of that session.

6.5. If you experience a technical problem attributable to us or our platform, contact info@efsfilmschool.com with details (screenshots help). We will investigate promptly and, where we cannot remedy the problem, restore access, re-deliver, or refund as appropriate.

7. Cancellation and refunds

7.1. Your statutory cooling-off right. Under Irish and EU consumer protection law, you have the right to cancel a distance contract within 14 days of its conclusion without giving a reason, subject to the qualifications below. To cancel, send a clear statement to info@efsfilmschool.com, quoting your order number.

7.2. Self-Paced Online Courses (digital content). By purchasing a Self-Paced Course you expressly request and consent to immediate access to the course content, and you acknowledge that once access has been granted your statutory right of withdrawal is lost, in accordance with applicable consumer law. Refunds thereafter remain available where a technical failure on our side cannot be remedied under clause 6.5. Loss or expiry of a cancellation right does not affect any mandatory right or remedy arising where digital content, a digital service, or a service has not been supplied or does not conform to the contract.

7.3. Live Online Courses and Onsite Masterclasses (dated services). Your 14-day cooling-off right applies in full before the Course begins. If you ask us to begin providing the Course within the cooling-off period, and then cancel within that period, we may retain a proportionate charge for what has already been provided.

7.4. Ordinary cancellation (after the statutory period has expired, or where it does not apply), for Live Online Courses and Onsite Masterclasses. Periods are counted in full calendar days before the first day of the Course, by reference to Irish time:

• cancellation received 84 or more days before the Course begins: 75% of the Fee refunded (a cancellation charge of 25%);
• cancellation received 56 to 83 days before the Course begins: 50% of the Fee refunded (a cancellation charge of 50%);
• cancellation received 55 or fewer days before the Course begins: the Fee is not refundable (a cancellation charge of 100%).

The cancellation charge reflects our reasonable anticipated loss from reserving a limited place, administration, committed teaching and venue costs, and the reduced opportunity to fill the place. If we fill a cancelled place with another paying participant, we will take that into account and will not recover twice for the same loss.

7.5. Withdrawal and non-attendance. If you withdraw after a Course has begun, or fail to attend, no full or partial refund is due. Individual sessions you miss, in any format, are neither repeated nor refunded, and the Course proceeds for the group. The same applies where attendance depends on a visa that is refused or not obtained in time; we therefore encourage early registration and early visa applications.

7.6. Cancellation by us. If we must cancel a Course — for example, because of demonstrably low enrolment or circumstances we could not reasonably foresee — we will contact you promptly and offer you an alternative place. If no suitable alternative can be agreed, we will refund the Fees you paid in full. Our liability in such cases is limited to that refund; we are not responsible for associated costs such as travel or accommodation, which is one reason clause 6.3 asks you to hold appropriate insurance.

7.7. Refunds due under this section are made without undue delay — and, for statutory cancellations, within 14 days — to the original payment method, free of charge.

8. Your obligations and conduct

8.1. You agree to provide accurate information when registering, to keep your account credentials secure, and to satisfy any prerequisites (including language requirements) stated in the Course description.

8.2. EFS Film School maintains zero tolerance for behaviour that is discriminatory on grounds of age, race, gender, civil status, family status, religion, sexual orientation, disability, health, membership of the Traveller community, social class, or any other characteristic — in person and in every online space connected with a Course.

8.3. The relationship between students and those working with EFS Film School is a mutual one. The following will not be tolerated in any form: violence; threatening, abusive, or intimidating behaviour; verbal or physical abuse; racial abuse; sexual harassment; victimisation or retaliation; deliberate breaches of other participants’ privacy; drunkenness; drug taking or dealing; harassment of staff or fellow students; or persistent disruption of teaching.

8.4. Serious misconduct entitles us to remove you from a Course immediately, without warning and without refund. Other breaches of this section entitle us to suspend or terminate your participation without refund after a warning, where the circumstances reasonably allow one.

8.5. Where a participant has been removed under this section, we may decline any future registration from that person.

8.6. We will make reasonable accommodations for participants with disabilities; please tell us of any needs at registration so that we can plan for them.

9. Course content — licence and intellectual property

9.1. Subject to these Terms and payment of the Fees, we grant you a personal, non-exclusive, non-transferable, non-commercial licence to use the course materials (“Course Content”) for the applicable access period.

9.2. All title, ownership, and intellectual property rights in the Course Content — including text, film, video, audio, graphics, and teaching materials — remain with EFS Film School and its licensors. The licence confers no ownership of any kind.

9.3. You must not: share, resell, rent, publish, distribute, or commercially exploit the Course Content or your access to it; record, screen-capture, or redistribute live sessions; reproduce or create derivative works from the Course Content; remove or alter any copyright or attribution notices; or share your account with others.

9.4. Certain Courses may incorporate third-party materials or platforms, which remain the property of their respective owners and may carry their own terms; you agree to comply with them.

9.5. AI and dataset prohibition. Except with our prior written permission, you must not upload, submit, expose, or otherwise make available any Course Content, recording, transcript, tutor feedback, confidential material, or another participant’s work or personal data to any generative-AI system, machine-learning or model-training process, automated transcription or summarisation service, dataset, content repository, or similar third-party tool — other than tools we have expressly approved for the Course.

9.6. Confidentiality. Non-public material shared within a Course — including unreleased films, non-public teaching materials, private critiques, other participants’ work, and access credentials — is confidential, and you must not disclose it. This does not apply to information that is public without breach of these Terms, that you already knew lawfully, or that you are required by law to disclose; and you may keep ordinary personal notes that do not reproduce substantial protected material. Nothing in this section prevents you from applying the knowledge and skills you learn to your own creative work.

10. Your work

10.1. You retain all rights in the work you create during any Course.

10.2. Where a Course includes collaborative work (for example, a group film project), you grant EFS Film School and your fellow participants a non-exclusive, perpetual licence to screen, present, and archive the collaborative work in educational, curatorial, and non-commercial contexts, always with appropriate credit. You additionally grant EFS Film School the right to use excerpts of collaborative work in the school’s own promotional materials, including its website and social media, always with appropriate credit. You warrant that material you contribute does not infringe the rights of others.

11. The nature of our teaching — no guaranteed outcomes

11.1. Our Courses are educational services: you are taught, guided, and advised with reasonable skill and care, at a standard consistent with our practice and reputation.

11.2. We do not promise, and nothing in these Terms shall be read as promising, any particular artistic, professional, commercial, or personal outcome. The value of this education depends, in the end, on what you do with it.

11.3. Except as expressly stated in these Terms or provided by law, we make no warranties beyond those stated, and we do not warrant uninterrupted or error-free operation of the Website or platform, though we work to keep both reliable. Nothing in this section limits your statutory rights, including the statutory standard of skill and care.

12. Limitation of liability

12.1. We are not liable, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss or corruption of data; loss of opportunity, goodwill, or reputation; or any indirect or consequential loss.

12.2. Subject to clause 12.3, our total liability to you arising under or in connection with a Course shall not exceed the Fees you paid for that Course.

12.3. Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for wilful misconduct, for liability under data-protection law to the extent it cannot lawfully be limited, or for any other matter for which liability cannot be limited or excluded under applicable law. Nothing in these Terms affects your statutory rights as a consumer.

13. Indemnity

You agree to compensate EFS Film School and those working with it for losses and reasonable costs arising from third-party claims caused by your intentional or unlawful conduct, your knowing infringement of intellectual property rights, or your material breach of these Terms. This clause does not apply to the extent that a loss results from our own negligence.

14. Events beyond our reasonable control

14.1. We are not in breach of these Terms, nor liable, for any failure or delay caused by events beyond our reasonable control — including illness or incapacity of a tutor, failure of a venue or platform, epidemic, natural disaster, act of government, industrial action, or interruption of utilities or networks.

14.2. In such cases we will, as the circumstances permit: reschedule the affected Course or sessions, offer an equivalent alternative, or refund the Fees paid for the undelivered part. If we cannot deliver the affected part within a reasonable period, or no offered alternative is reasonably acceptable to you, we will refund the Fees paid for the undelivered part. This section does not affect your statutory rights.

15. General

15.1. We may transfer our rights and obligations under these Terms to a successor organisation; this will not reduce your rights. You may transfer yours only with our written agreement.

15.2. These Terms do not create any partnership, agency, or employment relationship.

15.3. If we do not immediately enforce a right under these Terms, we do not waive it. A waiver is effective only in writing and only for the instance given.

15.4. Each provision of these Terms operates separately; if any is found unlawful or unenforceable, the remainder continues in full force.

16. Governing law and disputes

16.1. These Terms, their subject matter, and their formation are governed by the law of Ireland.

16.2. In the event of a dispute, you and we agree first to seek a resolution through good-faith discussion for up to 60 days. This does not prevent either party from exercising statutory rights, seeking urgent relief, making a complaint to a competent authority, or bringing proceedings within any applicable limitation period.

16.3. If you are a consumer habitually resident outside Ireland, the choice of Irish law does not deprive you of the mandatory protections of the law of your country of habitual residence. Nothing in these Terms restricts any mandatory right you may have to bring proceedings in a court available to you under applicable law, and we may bring proceedings against a consumer only in a court permitted by applicable law.

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Appendix — Model Cancellation Form

Complete and email this form only if you wish to cancel under your statutory 14-day right (section 7.1). A plain email with the same information is equally valid.

By registering for, booking, or purchasing any EFS Film School course, masterclass, mentoring arrangement, or event through this website, you confirm your agreement to these Terms and Conditions.

EFS Film School · an independent school dedicated to the study and practice of personal, experimental, and alternative approaches to filmmaking · www.efsfilmschool.com · info@efsfilmschool.com